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Netop Remote Control: Mac Technical Specifications

To accommodate all your end users - especially if supporting BYOD initiatives - your remote control solution needs to offer the same support for Mac as it does for Windows. Netop remote control software supports Mac OS and our iOS apps let your service desk agents remotely support end users from their iPads, iPhones and other devices.

Current Platform Versions

For a complete list of Mac operating systems and versions supported by Netop, refer to the list below. 

Platform: 32 & 64-bit

Mac OS X version 10.13 (High Sierra)

Mac OS X version 10.12 (Sierra)

Mac OS X version 10.11 (El Capitan)

Mac OS X version 10.10 (Yosemite)

Mac OS X version 10.9 (Mavericks)

Mac OS X version 10.8 (Mountain Lion)

Mac OS X version 10.7 (Lion)

Processor

Intel

Disk Space

Guest and Host each requires less than 30 MB

Video

Any supported by Mac OS X

Communications

TCP/IP (TCP): As supported by the operating system

TCP/IP (UDP): As supported by the operating system (Host only)

HTTP: As supported by the operating system (Host only)

WebConnect: HTTP and/or TCP as defined by your WebConnect service

Legacy Platform Versions

OS|Component

CPU

Last Supported version (Guest)

Last Supported version (Host)

Mac OS 10.6

32-bit and 64-bit

12.21

12.21

Mac OS 10.5

32-bit and 64-bit

12.21

12.21

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