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Mouse pointer disappears on Windows servers during remote control |
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Article Number: 491 | Last Updated: Tue, Feb 19, 2019 10:23 AM
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When remote controlling a Host running on certain hardware it may happen that the mouse pointer in the Host window disappears when the Guest mouse enters the Host window. This behavior has been seen on HP hardware based Windows Server variants that do not have a mouse attached. There are two ways to work-around the problem:
Change mouse settings in the Guest application:
Change mouse settings in the Windows environment on the Host computer:
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