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Netop Remote Control: Android Technical Specifications |
Article Number: 419 | Last Updated: Tue, Mar 3, 2020 10:08 AM
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This product is discontinued and will be terminated as of 29.08.2020. Starting with September 23rd 2019, the Netop Portal provides support for the Android & Windows based mobile devices and is available as a subscription. Learn more about the supported devices here.
OS|Component
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CPU
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Guest
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Host - supported manufacturer
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Host - other manufacturers
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Comments
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Android 2.3
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ARM, x86
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-
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All features supported*
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All features supported* except (1) and (2)
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Host - Remote control only for:
Sony devices running Android 2.3 or later, from Xperia S onward
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All features supported* except (1) and (2)
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Android 3.0
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ARM, x86
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-
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All features supported*
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All features supported* except (1) and (2)
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LG devices.
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Android 4.0
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ARM, x86
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x
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All features supported*
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All features supported* except (1) and (2)
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Host -Remote control only for:
- Samsung devices running Android 4.0 or later
- Sony devices running Android 2.3 or later, from Xperia S onward
- LG / LGE devices
- Lenovo**
- Panasonic
- Huawei**
- Honeywell**
- Devices from Intermec*, Mitac*, MioCare (=Mitac)**, FreeScale*, Hannspree*, Bluebird, Fieldbook*, Unitech, Ecom/SonimTech, Askey (Coppernic C-One device), ProDVX, Urovo2, Urovo3, Tinno, Shuttle, PointMobile, Crosscall and Athesi
- Devices using the SDK signature
- Archos: AllWinner, Rockchip, Qualcomm, mtk
** Not all models supported
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Android 5.0
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ARM, x86
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x
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All features supported*
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All features supported* except (2)
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Android 6.0
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ARM, x86
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x
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All features supported*
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All features supported* except (2)
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Android 7.0
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ARM, x86
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x
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All features supported*
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All features supported* except (2)
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Android 8.0
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ARM, x86
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x
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All features supported*
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All features supported* except (2)
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* Feature Overview:
- Transfer the screen from the remote device (1)
- Transfer device inputs including physical buttons and touchscreen controls (2)
- Manage files including coping, moving, syncing and cloning data
- Collect inventory and detailed asset information
- Use two-way text chat to communicate with end users during remote support sessions
- Launch programs on the remote device
- Distribute one-time pop-up messages to the remote user
- Schedule remote connections and tasks including file transfers and inventory scans
- Capture the remote screen and send it to a local clipboard or bitmap file
- Improve services times by controlling a graphical image of the physical device
- End users can request assistance from the app.
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