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Netop Remote Control - result codes returned by the Azure Multi-Factor API |
Article Number: 366 | Last Updated: Wed, Jun 22, 2016 1:31 PM
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The following table lists the different call / SMS result codes that may be returned by the Azure Multi-Factor API and the corresponding descriptions.
Note: These codes are not displayed in the Netop Remote Control GUI; they display in the logs and you can use them for troubleshooting purposes.
These Azure Multi-Factor API codes only describe the result of the phone call / SMS and not whether authentication was successful or failed. A call / SMS result value will always be returned regardless of whether a call / SMS is made or not and whether the Multi-Factor Authentication succeeds or fails. These codes are mainly useful for troubleshooting issues with the SDK integration and would not be used for programmatic logic following an authentication request.
Code
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Description
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1
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PIN Entered
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2
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No PIN Entered
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3
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# Not Pressed After Entry
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4
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No Phone Input - Timed Out
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5
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PIN Expired and Not Changed
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6
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Used Cache
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7
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Bypassed Auth
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8
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Used Cache
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9
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Used Cache
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10
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Call Disconnected
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11
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Call Timed Out
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12
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Invalid Phone Input
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13
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Got Voicemail
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14
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User is Blocked
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15
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Status Pending
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16
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Voiceprint Succeeded
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17
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Voiceprint Enrolled
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18
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Voiceprint Expired and Not Changed
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19
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Text Message Authenticated
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20
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Text Message Sent
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21
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Mobile App Authenticated
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22
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OATH Code Pending
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23
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OATH Code Verified
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24
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Fallback OATH Code Verified
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25
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Fallback Security Questions Answered
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100
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Invalid Phone Number
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101
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Call Already In Progress
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102
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Phone Unreachable
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103
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International Calls Not Allowed
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104
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IN Mode Not Allowed
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105
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Account Locked
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106
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Invalid Message
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107
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Invalid Phone Number Format
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108
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User Hung Up the Phone
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109
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Insufficient Balance
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110
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Phone Extensions Not Allowed
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111
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Invalid Extension
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112
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Fraud Code Entered
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113
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Rollover Not Allowed
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114
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Return PIN Mode Not Allowed
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115
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Event Confirmation Not Allowed
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116
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Invalid Event Parameter
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117
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Unable to Place Call
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118
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Voiceprint Failed
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119
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Voiceprint Mode Not Allowed
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120
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Text Message Could Not Be Sent
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121
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No Text Message Reply Received
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122
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Text Message OTP Incorrect
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123
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Text Message OTP + PIN Incorrect
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124
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Text Message Mode Not Allowed
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125
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Localization Not Allowed
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126
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User Licenses Exceeded
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127
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Text Message User Licenses Exceeded
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128
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Voiceprint User Licenses Exceeded
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129
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Mobile App Denied
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130
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Mobile App Invalid PIN
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131
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Mobile App PIN Not Changed
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132
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Fraud Reported
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133
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Mobile App No Response
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134
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Mobile App Mode Not Allowed
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135
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Mobile App All Devices Blocked
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136
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Mobile App Notification Failed
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137
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Mobile App Invalid Result
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138
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OATH Code Incorrect
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139
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Duplicate OATH Code
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140
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OATH Code Out of Date
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141
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OATH Token Mode Not Allowed
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142
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OATH Code Result Timeout
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143
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Security Questions Result Timeout
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144
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Auth Result Timeout
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145
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Device Registration Changed
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If other error codes are displayed, contact the Netop support team.
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