Why does Vision for Chromebooks lose connection to all of my computers every few seconds?

Applies to:  Vision for Chromebooks all versions

We have discovered an issue in Vision for Chromebooks that causes certain proxy server style applications to force close Vision for Chromebooks connections.  If you follow the instructions in section 3.1.1 of the admin manual it should resolve this issue.   You can find the manual at:

https://www.netop.com/fileadmin/netop/resources/products/education/Vision_Chrome/manuals/NetopVisionforChromebooks_AdminGuide_EN.pdf

In example file is attached to this document.  If you continue to have issues contact support through https://www.netop.com/edu/support.htm

 

 

Posted - Tue, Apr 24, 2018 8:29 PM.
Online URL: https://kb.netop.com/article/why-does-vision-for-chromebooks-lose-connection-to-all-of-my-computers-every-few-seconds-481.html