Netop Guest connecting to Netop Host running on Linux via NSS - "NSS service not available"

When connecting from the Netop Guest to the Netop Host running on Linux via the Netop Security Server, the following message is displayed: “NSS service not available”.

Workaround:

1. On the Netop Host running on Linux, open the Netop Host Manager (from Tools > Options, enter the account for changing the Host configuration and click OK).
2. Go to Local Configuration > Host Computer > Addresslists branch and add the Netop Security Server IP.
3. Go to Local Configuration > Host Computer > Communication branch > UDP and create a new entry in the broadcastlist adding the addresslist that contains the NSS IP.

NOTE: To ensure that changes have been applied, restart Netop Host after the setup changes.

Article Number: 444
Posted: Tue, Aug 23, 2016 3:10 PM
Last Updated: Tue, Jan 31, 2017 1:17 PM

Online URL: https://kb.netop.com/article/netop-guest-connecting-to-netop-host-running-on-linux-via-nss-nss-service-not-available-444.html