How to use WebRTC Troubleshooter

Applies to: Vision for Chromebooks all versions

How to use WebRTC Troubleshooter and what information to send back to Netop Support

1. Browse to https://test.webrtc.org/

2. Click 'Start' 

3. Let the test run and when finished expand the following headings:

1. Network
   1. Udp Enabled
   2. Tcp Enabled
   3. Ipv6 Enbabled
2. Connectivity
   1. Relay Connectivity
   2. Reflexive Connectivity

4. Take a screenshot of this information.

5. Click the bug icon and choose 'Download Report' 

6. Save it to a local location 

7. Send in the screenshot and log for review by replying to the case email from Netop Support 

Article Number: 493
Posted: Wed, Mar 6, 2019 7:32 PM
Last Updated: Wed, Mar 6, 2019 7:40 PM

Online URL: https://kb.netop.com/article/how-to-use-webrtc-troubleshooter-493.html